Last Updated: January 2025 | Applicable Market: Bangladesh
K111 is fully committed to protecting the privacy of its platform users. This Privacy Policy applies to all users in Bangladesh and takes effect from the moment you use our website or mobile platform. We maintain the highest level of transparency in the collection, storage, and use of your personal information. By reading this policy, you will learn what data we collect, why we collect it, and how we keep it secure. By creating an account or continuing to use our platform, you are deemed to have consented to the terms of this policy.
When you register at k111, we collect your name, email address, mobile number, and date of birth. National ID or passport information may be required for account verification, and is transmitted only through secure channels. Payment method details are collected for financial transactions, however full card numbers or bank PINs are never stored. Your device's IP address, browser type, and platform usage patterns are automatically logged and used for security and service improvement purposes. We use cookies and similar technologies to enhance your browsing experience, and you can manage cookie settings through your browser at any time.
Collected data is primarily used to manage your account, verify your identity, and ensure secure transactions. We analyze your preferences and usage patterns to personalize your platform experience, making it easier for you to find your favorite games or sports sections. Your information is used during customer service interactions to provide fast and effective support. We retain certain data to ensure responsible gaming and to comply with applicable laws. With your consent, we may notify you about relevant offers or updates, and you can opt out of such communications at any time.
K111 never sells your personal information to advertisers or unauthorized third parties. Limited data may be shared with trusted partners for payment processing, identity verification, or technical support purposes, and those partners are equally bound to uphold the same privacy standards. Information may be disclosed in response to legal obligations or requests from regulatory authorities, in accordance with applicable laws in Bangladesh. Relevant information may be shared with the appropriate authorities to prevent fraud or address security threats. In all cases of data sharing, we follow a minimum necessary data principle and your privacy remains our highest priority.
To protect your data, we use industry-standard SSL encryption and secure server infrastructure. Two-Factor Authentication is available to prevent unauthorized access to your account. Our security team regularly monitors systems and takes immediate action upon identifying any suspicious activity. Data is securely deleted upon expiry of the retention period or at your request. However, no method of transmission over the internet is 100% secure, so we advise you to use a strong password and keep your account credentials confidential.
You can log in to your account at any time to view and update your saved personal information. You have the right to request deletion of your data, though certain information may be required to be retained for a specified period for legal or regulatory reasons. If you wish to opt out of marketing communications, you can notify our support team at any time. You also have the right to object to or request restriction of the processing of your data. For any privacy-related questions or complaints, please contact us and we will endeavor to respond within 7 business days.
We may update this Privacy Policy from time to time, and you will be notified through the platform of any significant changes. The updated policy will take effect from the date of publication, and your continued use of the platform will be deemed as your consent to the new policy. For any privacy-related questions or concerns, please visit our support page or FAQ section. We are committed to ensuring the highest level of protection for users in Bangladesh, and your trust is our most valued asset. Stay with k111 and enjoy your entertainment with peace of mind.
If you have any questions about the Privacy Policy, visit our FAQ section or get started by creating an account directly.